FAQs

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Is the IRIS Monitor meant to be a lifelong device for users or is it only used during the rehab process with patient transitions back to an LCD monitor?

Duration of use of the IRIS Monitor is entirely dependent on the course of recovery.  Patients whose symptoms resolve can transition back to an LCD while patients whose symptoms persist may need to continue using the IRIS Monitor.

Can the IRIS Monitor completely replace an LCD screen for students who are in a remote learning environment especially for students who are spending up to 9 hours per day on the screen?

The typical remote learning model combines both synchronous activities such as Zoom calls with independent work.  While the IRIS Monitor can be used to play video, the rendering is often difficult to pick up a lot of detail, and the rapid refresh rate required increases the cognitive burden on the user.  The IRIS Monitor is best for the independent study part of the day where students are reading, writing or doing online research.

Has the monitor been assessed in other populations with vision-induced neurologic symptoms (e.g., computer vision syndrome, epilepsy or migraine)?

We have not yet assessed the monitor in these populations but are open to research collaborations.

Can changing the settings on an LCD screen (e.g., brightness and contrast) improve users’ ability to manage their PCS while working with a computer?

Depending on the exact symptoms, this may be possible.  Many of our users have found that changes to the LCD’s settings or even the use of software to reduce the refresh rate was insufficient to prevent the painful symptoms of PCS.

Can the successful use of an e-reader such as a Kindle predict if a patient will benefit from using an IRIS Monitor?

We have not assessed how transferability the symptom-free use of another e-paper device predicts performance with the IRIS Monitor, but since both devices are based on the same technology there should be a reasonable level of predictability.

What is the cost of the monitor?

The monitor is sold directly from our website for $1999 (CAD).  Taxes and shipping are extra, and for international customers import duties may apply.

Is there an option to lease the monitor for a period of time?

Canadian patients can lease the monitor at a rate of $400/month.  We have found that patients with PCS end up buying the monitor due to the persistence of symptoms.  As a result, we will apply 50% of the lease payments against a future purchase.  Patients also pay for return shipping of the monitor at the end of the lease period.

Have employers purchased the IRIS monitor for employees as a reasonable accommodation for disability with post-concussion syndrome (PCS)?

Yes. The IRIS Monitor has been purchased by employers to allow employees with PCS to return to work after a long-term disability leave.

Is it available all over Canada?

Yes.  The Monitor is also available for shipment globally.

What sizes does the IRIS Monitor come in?

The Iris Monitor currently comes in one size, 13.3”.  This allows users easily move the monitor to any working location.  The size is comparable to many laptops.

Is the IRIS Monitor available in colour?

No. The IRIS Monitor can display pure black and white as well as 16 shade greyscale.

How do you set it up with a laptop?

Connect your Iris Monitor to your computer using the HDMI + USB to Mini-HDMI cable. The single end featuring the Mini-HDMI (1) connects to the device and the USB (3) and HDMI (2) double end connect to your computer. If your computer does not have an HDMI connection, you will need to use an adapter. Once connected, the monitor will automatically boot up and mirror your display.

Is tech support available after purchase of the IRIS Monitor?

Yes, we do help with any questions of compatibility. Usual issues include requiring an adapter for the HDMI cable or identifying a program that interferes with the monitor’s usage.  Most users will find that the IRIS Monitor is a simply a plug-and-play device.

Does the IRIS monitor come with a stand?

Yes, the IRIS monitor comes with a stand that allows it to sit on a flat table-top surface.

Can the IRIS Monitor be mounted on a swing arm?

Yes, the IRIS Monitor is VESA-mount compatible and includes 4 screws for this purpose.

If the Iris Monitor is replacing a laptop screen, does the user have to use the laptop keyboard and trackpad?

No.  Users may choose to use a wireless keyboard and mouse in order to allow for better ergonomic layout of their workspace.

Do you have a document with the monitor’s specifications?

The specifications are as follows: